According to Ukrainian legislation, the purchase of any product or service through an online store is equivalent to concluding a sales contract. So that you know your rights when buying goods in our store, we have created a special article. Get to know her!
PURCHASE-SALE OF GOODS (PUBLIC OFFER AGREEMENT)
This contract is addressed to the Buyers and is an official and public offer of the Seller, represented by FOP Milchutsky Valentyn Serhiyovych, acting on the basis of the State Registration Statement dated 02.06.2023. The Buyer, acting for the purpose of purchasing the Goods, accepts the terms of this contract (hereinafter referred to as the Contract) about the following:
- 1. GENERAL PROVISIONS
1.1. This contract is a public offer contract (in accordance with Articles 633, 641 and Chapter 54 of the Civil Code of Ukraine), its conditions are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur)
1.2. In case of acceptance of the terms of this contract, i.e. the public offer of the Seller, the consumer becomes the Buyer
1.3. By concluding the Agreement, the Buyer confirms that he is fully and completely familiar with and agrees to its terms, and also, if the Buyer is a natural person, gives permission for the Seller to process his personal data for the purpose of fulfilling the terms of this Agreement, the possibility of mutual settlements, and also for receiving bills, acts and other documents. The permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding this Agreement, the Customer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine "On the Protection of Personal Data", the purpose of data collection, as well as the fact that his personal data is transferred to the Seller for the purpose of the possibility of performance terms of this Agreement, the possibility of mutual settlements, as well as to receive invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Customer, without changing the purpose of personal data processing. The extent of the Customer's rights as a subject of personal data in accordance with the Law of Ukraine "On the Protection of Personal Data" is known and understood by him
- 2. TERMS AND DEFINITIONS
Site Visitor - a person who visited https://www.amberaroma.com.ua without the purpose of placing an Order
The User is a natural person, a visitor to the Site, who accepts the terms of this Agreement and wishes to place an Order on the website https://www.amberaroma.com.ua
The Buyer is the User who placed the Order on the website https://www.amberaroma.com.ua
The seller is FOP Milchutsky Valentyn Serhiyovych, which operates on the basis of the Statement of State Registration dated 02.06.2023, established in accordance with the Law of Ukraine, leading management of the website located on the Internet at the address https://www.amberaroma.com.ua
Online store - an Internet site belonging to the Seller, located on the Internet at the address https://www.amberaroma.com.ua, which presents the Goods offered by the Seller for purchase, as well as the terms of payment and delivery of the Goods to Buyers
The website is https://www.amberaroma.com.ua
Product — a list of products published on the website of the online store, for which the price, name and description of the product are indicated. Also, the product can be accompanied by its image
Order - a properly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer of the goods selected on the Site
- 3. SUBJECT OF THE AGREEMENT
3.1. The subject of this Agreement is to provide the User with the opportunity to purchase for personal, family, home and other needs, not related to the implementation of business activities, the Goods presented in the catalog of the Internet store at the address https://www.amberaroma.com.ua
3.2. This Agreement applies to all types of Goods and services presented on the Site, as long as such offers with a description are present in the online store catalog
- 4. GOODS AND PURCHASE PROCEDURE
4.1. The Seller ensures that the Goods presented on the Site are available in his warehouse. The photos accompanying the Product may differ slightly from the actual appearance of the Product, taking into account the color rendering characteristics of various devices used to view the Site. Descriptions/characteristics accompanying the goods do not claim to be exhaustive and may contain typographical errors. The information presented on the Site is updated every 5 minutes
4.2. If the Goods ordered by the Buyer are not in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order, notifying the Buyer of this by sending a corresponding electronic message to the address specified by the Buyer when placing the order, or in another way
4.3. In the case of cancellation of a fully or partially prepaid Order, the price of the canceled Product shall be returned by the Seller to the Buyer in the manner in which the Product was paid for
4.4. The Buyer bears full responsibility for providing incorrect information, as a result of which it became impossible for the Seller to properly fulfill its obligations to the Buyer
4.5. After completing the Order on the Site, the Buyer is provided with information about the delivery date by sending an electronic message to the address specified by the Buyer during registration, or by phone. The manager servicing this Order clarifies the details of the Order, agrees on the delivery date, which depends on the availability of the ordered Goods in the Seller's warehouse and the time required for processing and delivery of the Order
4.6. The expected date of transfer of the Order to the Delivery Service is notified to the Buyer by the manager who serves the Order by e-mail or by a control call to the Buyer
- 5. PRICE AND PAYMENT PROCEDURE
5.1. The price of each individual Product is determined by the Seller and indicated on the website of the online store. The price of the Order is determined by adding to the price of all the Goods included in the Order and the delivery price, which is equal to the amount to be paid, which is indicated on the website of the online store when placing the Order at the time of its placement
5.2. The price of the contract is equal to the price of the Order. The amount of the order may vary depending on the price, quantity or nomenclature of the Goods, current promotions and other marketing offers of the Seller. The final price of the Order is agreed with the Buyer by a phone call from the Seller's manager after placing the Order
5.3. The buyer pays for the goods according to the order. The buyer independently chooses one of the following payment methods:
- cash settlement
- cashless payments
5.4. Payment for Services is made in the national currency of Ukraine
5.5. The order is considered paid from the moment the payment is received on the bank account of the Seller or his representative. The fact of payment of the Order indicates the Buyer's agreement with the terms of this contract
5.6. The price of the Product, specified on the website of the online store, can be changed unilaterally by the Seller. At the same time, the price of the Goods ordered by the Buyer cannot be changed
5.7. The product is not reserved until the Buyer's funds are credited to the Seller's current account. The Seller cannot guarantee the availability of the Seller's Goods in the quantity specified at the time of placing the Order, as a result of which the processing time of the Order may increase. In the event that the Seller needs to return funds to the Buyer, the Buyer is obliged to inform the Seller of the details of the bank account to which the Seller is obliged to transfer the funds
- 6. RETURN OF GOODS AND MONEY
6.1. Return of Goods of proper quality:
- The buyer has the right to refuse the ordered Product at any time before receiving it, and after receiving the Product - within 14 days, not counting the day of purchase. The return of the Goods of proper quality is possible if its appearance and consumer properties are preserved, as well as if there is a document confirming the fact and conditions of purchase of the said Goods
- If the Buyer rejects the Goods of proper quality, the Seller shall return to him the value of the returned Goods, with the exception of the Seller's costs related to the delivery of the Goods returned by the Buyer, within 10 days from the date of receipt of the returned Goods at the Seller's warehouse together with the return application filled out by the Buyer
- If, at the time of the Buyer's request, a similar product is not available for sale at the Seller, the Buyer has the right to refuse the performance of this contract and demand the return of the amount of money paid for the specified Product. The seller is obliged to return the money paid for the returned goods within 3 days from the day of return of the goods
- 7. LIABILITY
7.1. The Seller is not responsible for the Buyer's choice of Goods, he only guarantees the conformity of the ordered items
- 8. ADDITIONAL TERMS
8.1. The online store and services may be temporarily, partially or completely unavailable as a result of preventative or other work or for any other technical reason. The Seller's technical service has the right to periodically carry out the necessary preventive or other work with or without prior notice to the Buyers
8.2. The provisions of Ukrainian legislation apply to the relationship between the User / Buyer and the Seller
8.3. The parties make maximum efforts to resolve differences exclusively through negotiations. In case of failure to reach an agreement, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine
8.4. In the case of force majeure circumstances, documented by the relevant authorities, the parties are released from the performance of this contract, of which they are obliged to give notice no later than 24 hours in advance
8.5. The court's recognition of the invalidity of any provision of this Agreement does not entail the invalidity of other provisions